Frequently Asked Questions

Vendor and seller are inter-changeable words that we use for anyone that sells products on WardrobeAve.com. The official title for such people is Vendor but the term seller may be used in some part of the site.

Please browse our catalog, if you find any product that you like and would like to purchase, select the number of items, color, size, etc. then add it to your cart and checkout.

We accept MasterCard, Visa and Paypal. Paypal payments are accepted via Paypal's secure server. Once on the Paypal checkout after your transaction is authorized, please wait. You will be directed back to our checkout page for confirmation details.

You can always seek assistance from our customer service by contacting support@wardrobeave.com, we will help you with how to use our system easily and effectively.

Shipping rates are determined by each vendor. Rates are included at checkout.

Before placing an order, please read the seller's store policy. If there is a problem with an item you ordered please contact the seller to find out if you can return it. For further help, please contact us at support [at] wardrobeave.com..

When you create a profile with WardrobeAve, the benefits will allow you to sell or shop faster, track the status of your current sales, orders and review your previous orders. Minimal information about you is required (your name, mailing address, and email address) and will be used only to process your order. WardrobeAve will never distribute your personal information to third parties for any purpose as your privacy is important to us.

Please contact us at support [at] wardrobeave.com with your username and the correct email address. We will correct it for you and send you the updated info.

Please send us a message using the contact form here or send an email to webmaster@wardrobeave.com, select bugs in the contact drop down list. Write a detail description of the problem. You can include a link or screen print of the problem.

We do our best to ensure that we provide you with the most up-to-date and accurate information. However, in the event that you do see any typos or errors on our web site, please let us know and we'll make it right. You can contact us by e-mail at webmaster@wardrobeave.com. We greatly appreciate your feedback.

WardrobeAve is aimed at providing a safer and customer oriented online shopping experience. We know that when shopping on the Internet there are many choices to make. Our goal is to become one of your favorite online shops by obtaining a reputation for great customer fulfillment and valued service from start to finish. Our company's reputation is only as good as our last customer's opinion.

Please feel free to contact us at support@wardrobeave.com with your questions and you will receive an answer promptly.

- You make your own apparel, jewelry, shoes, bags and fashion accesories, patterns, etc.

- You own a fashion line handmade by you or manufactured (not mass produced).

- You sell or own a specialty fashion store or boutique for hard to fashion apparels.

- You sell or own a vintage store for hard to find vintage fashion styles.

Clothes, shoes, bags belts, sunglasses, vintage apparel, apparel making supplies etc. Please check our categories to find what category is suitable for your product. If you don't find a category that suits your product, send us an email at vendor@wardrobeave.com with name of the category that you need. The heading of the email should be "New Category Request". You can also add tags your products.

It's free to list your products. 15% fee will apply to all sales made, this fee also include the paypal fees which we pay to paypal for each sale.  Remember we only  make money when you do. Happy posting!

Please read the instructions here: http://www.wardrobeave.com/help-center/add-products

Categories are not visible unless there are products listed under them. Please try adding a product first to see it the category is available. If it is not, please contact us at vendor [at] wardrobeave.com.

We will wire your balance to your account minus the commission charge every week.

Yes. On your business profile edit page, you will see an option to upload your image. The maximum size is 200 (w) by 150 (h).

You set your own shipping cost.